Change business or contact info for payments account

To update the business or contact information associated with your QuickBooks Payments account, you must access the Merchant Service Center. This is the central hub for managing your payment processing details.

To change your business or contact information:

1. Sign in to the Merchant Service Center using your QuickBooks Payments user ID and password.
2. Select Account (or Account Profile) from the top menu.
3. Locate the section you wish to update:
   • Account Holder/Business Information: Click Update. You will be required to enter the last four digits of your Tax ID (EIN) or Social Security Number (SSN) for verification. Update your details (such as Legal Business Name, DBA, or Industry Type) and select Submit. Fields marked with an asterisk (*) are required.
   • Contact Information: Edit the relevant fields (such as phone number or email address) and save your changes.

Note: If you do not see the option to update certain fields, or if you need to change the legal ownership or Tax ID on the account, contact QuickBooks Payments support for assistance, as these changes may require additional verification.