Enable pop-ups in Mozilla Firefox

To ensure QuickBooks Online functions correctly, you may need to allow pop-ups for Intuit domains in Mozilla Firefox.

1. Open the Firefox menu by clicking the three horizontal lines in the top-right corner of the browser.
2. Select Settings.
3. In the left navigation pane, click Privacy & Security.
4. Scroll down to the Permissions section.
5. Locate the Block pop-up windows setting and click the Exceptions… button to the right.
6. In the Address of website field, enter the following addresses one at a time, clicking Allow after each:
   • qbo.intuit.com
   • qdc.qbo.intuit.com
7. Click Save Changes.
8. Sign out of QuickBooks Online, close the browser completely, and then reopen it and sign back in.

If you continue to experience issues, check for third-party toolbars or browser extensions that may have their own pop-up blockers. You can view these by right-clicking the Firefox toolbar area and selecting Toolbars. Look for icons indicating blocked pop-ups and adjust their settings accordingly.