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How do I add a new user?

To add a new user to QuickBooks Online, you must be a Master Admin, Company Admin, or a user with Manage Users permissions.

To add a standard or custom user:

  1. Select the Settings gear icon.
  2. Select Manage Users.
  3. Select Add user.
  4. Choose the user type (e.g., Standard, Advanced, Time Tracking only) and select Next.
    • Note: If you select Custom, choose the specific access rights you want to grant.
  5. Select the user’s administrative rights (if applicable) and select Next.
  6. Enter the user’s email address and name.
  7. Select Next, then review the settings.
  8. Select Save.

The new user will receive an email invitation to create their own Intuit account credentials.

To add an accountant user:

  1. Select the Settings gear icon.
  2. Select Manage Users.
  3. Under the Accountants section, select Invite Accountant.
  4. Enter the accountant’s name and email address.
  5. Select Invite.

To remove a user:

  1. Select the Settings gear icon.
  2. Select Manage Users.
  3. Find the user in the list and select the Edit (pencil) icon in the Action column.
  4. Select the trash can icon or the option to delete/remove the user.
  5. Confirm the deletion when prompted.

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