Memo field does not print

In QuickBooks Online, the Memo field is primarily for internal record-keeping and does not print on every transaction form. Whether a memo appears on a printed form or customer statement depends on the specific transaction type.

Here is a summary of where memos print and where they remain for internal viewing only.

Where memos print

• Checks: The memo entered on a check or bill payment check prints on the check voucher.
• Refund Receipts: The memo prints on the refund receipt and appears on the customer’s statement.
• Customer Statements: Memos entered on Invoices, Sales Receipts, and Credit Memos do not print on the forms themselves, but they do appear on Customer Statements.

Where memros do not print

The following memo fields are for internal purposes only. They will not print on the form, checks, or statements:

• Expenses (Bills, Bill Expenses, and Credit Card Charges): Memos entered here are for your records and do not print on checks or bill payment stubs.
• Vendor Credits: Memos do not print on bill payments.

Tip: If you need a short reference to print on a check or bill payment stub, use the Ref no. or Reference no. field instead of the Memo field.