Update Credit Card for QuickBooks Online Subscription
You can update the payment method for your QuickBooks Online subscription at any time. We accept MasterCard, Visa and American Express. QuickBooks Online customers in the UK may also have the option to pay by Direct Debit.
Update your credit card or payment details
- In QuickBooks Online, click the Gear icon in the top right corner.
- Under Your Company, select Account and settings.
- Go to the Billing & Subscription tab.
- In the Payment method section, click Update (or choose Edit in the payment information area).
- Fill in your card details carefully. The Name on card field must match the name exactly as it appears on your credit card.
- Click Save.
Alternatively, you can manage your payment method from your Intuit Account. To do that, click your profile icon in the top right of QuickBooks Online, select Manage your Intuit Account, then go to Payment methods.
About account suspension
If your account has been suspended because we were unable to process your monthly subscription payment, simply update your payment details using the steps above. Once a valid payment method is saved, your account will be reactivated and your QuickBooks Online service will resume.
Why was my account suspended?
We couldn’t bill your monthly subscription because the payment details on file were invalid, expired, or missing.
Will I be charged for the months when my account was suspended?
No. We will not charge you for prior months. You will only be charged for your current subscription period going forward, according to your plan.
If you need further assistance, visit the QuickBooks Online support site.