QB Issue Resolution:

Have you already checked the article that @MorganB provided? If so and you are still having the same issue I can provide another troubleshooting step that may help fix this issue.


We’ll want to run the QuickBooks Install Diagnostic Tool (QBInstall Tool). This will help us identify any component issues related to your QuickBooks Desktop. Here’s how:


1. Download the QuickBooks Install DiagnosticTool.

2. When prompted, save the file to the local Desktop.

3. Close any open programs and run the QBInstall Tool.
Note: It may take up to 20mins to complete, depending on your internet speed and computer’s performance.

4. Restart the computer after running the tool to ensure the components are properly updated.


Please refer to this article for more information: QuickBooks Desktop won’t open, has stopped working, or not responding.


If the problem continues, you’ll need to try other solutions provided in the article above.


Please let me know how it goes by leaving a comment down below or click the Reply button. I’ll be around if you need further assistance.

Resolution for Issue 'Quickbooks Desktop Freezing Up' available: Yes (Solved).
Source: Intuit Community forum.

Quickbooks Desktop Freezing Up: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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