QB Issue Resolution:

  1. Hold down the CRTL key and open QB. This should open your company without any open windows.
  2. If you require a password, release the ALT key, enter the PW, then press the ALT key again and click OK.
  3. Hold the ALT key down until the company finishes opening, hopefully with no windows open.
  4. Run Reboot.BAT

How to run Reboot.bat:

Run reboot.bat to register QuickBooks files in Microsoft Windows:

  1. Close QuickBooks.
  2. Open the folder containing the reboot.bat file:
    • Windows 8, 7 or Vista:
      1. Right-click the QuickBooks icon on your desktop and select Properties.
      2. Click Open file location.
    • Window XP:
      1. Right-click the QuickBooks icon on your desktop and select Properties.
      2. Click Find Target.
  3. Right-click on reboot.bat and choose Run as Administrator.  Note: This step is important, you need to run reboot.bat as Admin.
  4. A Command (DOS) window will open with rapidly scrolling file names. Do not manually close this window. When the reboot.bat file utility has completed, the window will close.
  5. Check to see if this resolves the issue.  If not, reboot your computer.


Resolution for Issue 'Quickbooks Freezing or Hanging' available: Yes (Solved).
Source: Intuit Community forum.

Quickbooks Freezing or Hanging: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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