QB Issue Resolution:

I can provide a way to determine if your business’s bank will be supported with QuickBooks Online DirectConnect. There currently isn’t a lost of supported banks since new financial institutions are constantly being added. I would recommend checking out the Test Drive company. This QuickBooks Online file is accessible to anyone who is interested in testing out features and none of the information is saved after exiting. This will allow you to search for your bank to make certain it’s supported before you subscribe. Here’s how you can achieve this:

1. Access the QuickBooks Online Test Drive from the link here: https://community.intuit.com/articles/1426799-links-to-online-sample-companies-test-drive-quickbooks…
2. Select a test company based on your region.
3. Once you’re in, click on the Banking tab on the left pane.
4. Select Add account and search for your bank.
5. As long as your bank appears on the list of search results, you’ll know it’s supported. Some banks track how many feeds you have connected to it, so be sure to only log in once you’re in your own QuickBooks company.

Resolution for Issue 'QuickBooks Payment – Bank item returned NSF, Invoice still marked Paid' available: Yes (Solved).
Source: Intuit Community forum.

QuickBooks Payment – Bank item returned NSF, Invoice still marked Paid: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

Support for Bank item
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Error Recovery for Bank item [Canada]
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