QB Issue Resolution:

The Windows Username has to be set for Local Admin, if not Admin. The file you want is “qbwuser.ini” stored in their AppData/Local folder, sub to Intuit/QB by Year. It holds “MRU” = Most Recently Used = opened, code, at the bottom. This file needs to be able to be Updated when their person works, and not replaced by another person’s work. Do you have One user, all installed on that one computer? A Multi-user environment? Terminal Server?

Resolution for Issue 'Recent Company List Not Saving' available: Yes (Solved).
Source: Intuit Community forum.

Recent Company List Not Saving: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

Support for company list
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Error Recovery for company list [Canada]
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