QB Issue Resolution:

I’m happy to help you with that! My first suggestion would be to try another browser, such as Google Chrome. This will tell us if the issue is browser related. Another possibility is that a pop up blocker is preventing the screen from coming up. Check out the article below:

Resolution for Issue 'Reconciliation screen will not display.' available: Yes (Solved).
Source: Intuit Community forum.

Reconciliation screen will not display.: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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