QB Issue Resolution:

If there’s still no option to match, we can manually clear this transaction in QuickBooks Online instead.

 

Here are the steps:

  1. Click Accounting on the left panel.
  2. Select Chart of Accounts.
  3. Find the bank account and click the View Register link.
  4. Look for the sales receipt, and click it to see the options.
  5. Under the Reconcile and Banking Status (Indicated by a check mark), continually click on the blank field until you see the letter C. This status indicates that the transaction is cleared.
  6. Click Save.

For reference, you can check this article: How clear, unclear, reconcile or unreconcile transactions.

 

If you have any additional questions related to adding or matching banking transactions, please let us know. Thanks.

Resolution for Issue 'Record daily sales… Followed template example creating sales receipt to record tax & sales. Sales receipt=$0. Do I have to match to automatically downloaded deposit?' available: Yes (Solved).
Source: Intuit Community forum.

Record daily sales… Followed template example creating sales receipt to record tax & sales. Sales receipt=$0. Do I have to match to automatically downloaded deposit?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

Support for adding or matching banking transactions
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Error Recovery for adding or matching banking transactions [Canada]
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