QB Issue Resolution:

The item you use on the sales receipt or invoice determines what account gets posted to.

 

Use a service item named donations which has the donation income account selected on the item screen.

Resolution for Issue 'Recording Donations as Sales Receipts' available: Yes (Solved).
Source: Intuit Community forum.

Recording Donations as Sales Receipts: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

Support for income account
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Error Recovery for income account [Canada]
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