QB Issue Resolution:

Hi there sarahvorhies,

Processing a credit card refund is actually easier than I though it would be.

All you have to do is click on the + icon, and select Refund Receipt. Fill out the form, and for Payment Method, select Credit Card. Select the link that says Refund payments in QuickBooks. Enter the info, and click OK.

Make sure that you have the correct information for the credit card.

Hope this helps, have a great weekend!

Resolution for Issue 'refund a credit card' available: Yes (Solved).
Source: Intuit Community forum.

refund a credit card: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

Support for Refund
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Error Recovery for Refund [Canada]
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