QB Issue Resolution:

Yes it is income, use Other Income to post it to

On the P&L income is reduced by expense, so they should wash and not affect the bottom line

Resolution for Issue 'Reimbursement from Companies point of view' available: Yes (Solved).
Source: Intuit Community forum.

Reimbursement from Companies point of view: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

Support for Companies point
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Error Recovery for Companies point [Canada]
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