QB Issue Resolution:
This is an issue with the PDF driver.
Reinstall the QuickBooks PDF Converter
- Open the Printers window
- Click Start
- Click Devices and Printers
- Click Add a printer
- Select Local printer
- Ensure that Automatically detect and install my Plug and Play printer is not selected
- Click Next
- Select Create a new port, click Next
- Enter PDF1, click OK
- Click Have Disk…
- Click Browse…
- Browse to:
- Windows non-64-bit: C:Program FilesIntuitQuickBooks 20XX (XX is your year of QuickBooks)
- Windows 64-bit: C:Program Files (x86)IntuitQuickBooks 20XX (XX is your year of QuickBooks)
- Select the file called amyuni.inf, click Open, click OK
- Click Next
- Select Replace existing driver, click Next
- Rename the driver according to your version and release:
- QuickBooks PDF Converter: QuickBooks 2007, 2008, 2009 R1-R8, 2009 R11
- QuickBooks PDF Converter 2.0: QuickBooks 2010 R1-R2, QuickBooks 2010 R6 and above
- QuickBooks PDF Converter 3.0: QuickBooks 2009 R9-R10, QuickBooks 2010 R3-R5
- Select No for default printer (this should not be the default), click Next
- Select Do not share this printer, click Next
- When prompted to print a test page, select No
- Click Next
- Click Finish
Resolution for Issue 'Reinstall the QuickBooks PDF Converter' available: Yes (Solved).
Source: Intuit Community forum.
Reinstall the QuickBooks PDF Converter: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.
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