QB Issue Resolution:

You can remove your payroll from a customer’s profile by doing these simple steps below:

  1. At the top menu, go to Employees.
  2. Select My Payroll Service.
  3. Choose Manage Service Key.
  4. You can click on the Remove button at the bottom part.

A friendly reminder: If your client is using Direct Deposit, we need you to Contact Us so that we can remove it for you.

On the other hand, you can also remove your client out of your account from your own company file. You can have this great knowledge base article on How to Remove or deactivate an EIN of your client.

Resolution for Issue 'remove payroll customer from my subscription' available: Yes (Solved).
Source: Intuit Community forum.

remove payroll customer from my subscription: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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