QB Issue Resolution:

The Sales by Customer Detail report is currently available in the Essentials, Plus, and Advanced versions of QuickBoks Online, BalaEmily.

 

You might be using the Simple Start version since you only have the summary report. You’ll want to consider upgrading your subscription to get the detailed report. Follow the steps on how you can do it:

 

  1. Click the Gear icon and select Account and Settings.
  2. Proceed to the Billing & Subscription tab.
  3. In the QuickBooks Online section, select Upgrade.
  4. Choose the next plan you want, and select Upgrade.
  5. Confirm your payment information and select Save.

Once done, go back to the Reports menu and check if you can already see it. You can also refer to these articles if you need to customize or memorize reports:

 

Don’t hesitate to tap on us again whenever needing help while working in QuickBooks or getting a report.

Resolution for Issue 'Report by Customer with serivice/product listed? I want to be able to print a report by customer that shows the service/product from the sales receipt. Right now I can find/customize reports with the type of transaction, but I can’t find a way to get the service listed on the report. Is there a way?' available: Yes (Solved).
Source: Intuit Community forum.

Report by Customer with serivice/product listed? I want to be able to print a report by customer that shows the service/product from the sales receipt. Right now I can find/customize reports with the type of transaction, but I can’t find a way to get the service listed on the report. Is there a way?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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