QB Issue Resolution:

It sounds like those are the instructions for desktop versions. What exactly are you trying to do? Are you importing from desktop to online for the first time?

Resolution for Issue 'Restore QB Pro from flash drive.' available: Yes (Solved).
Source: Intuit Community forum.

Restore QB Pro from flash drive.: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

Support for drive
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Error Recovery for drive [Canada]
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