QB Issue Resolution:

Let me share some details about the billable hours of an employee.


If an employee is setup to Use time data to create paycheck, the billable hours will show once you run a payroll for them regardless if they are salaried. If you prefer not to use the timesheet for them, you can uncheck the time data option in the employee’s profile.


Let me show you how:

  1. Select Employees at the top, then choose Employees Center.
  2. Double-click the employee’s name.
  3. Choose the Payroll Info tab.
  4. Uncheck the Use time data to create paychecks button.

I’ve provided a screenshot below so you can easily follow the steps.


Once you’re done, you can create a paycheck for the salaried employee and the billable hours should no longer show up.


This article might come handy in the future: Create paychecks based on timesheet hours.

Resolution for Issue 'Salaried employee with billable hours' available: Yes (Solved).
Source: Intuit Community forum.

Salaried employee with billable hours: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

Support for billable hours
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Error Recovery for billable hours [Canada]
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