QB Issue Resolution:

“without the credit sales being duplicated in my profit and loss statement.”

You made Invoices for “credit sales.”


The Banking needs you to either use the “match to existing transaction” to Link them to invoices; or, you first need to use Receive Payment for these amounts, to show which invoices are now paid. Then, the Deposit you Make can be from these Payments, flowing through Undeposited Funds. Or, again, the Download can be Matched to Existing transactions, those sitting in UF. Or, to the Deposit you made from the Receive Payments.


In other words, You are the one creating income twice, if you are using two Different methods. Banking is not Income, if you already have Sales transactions or invoices waiting to be paid.

Resolution for Issue 'sales of product income' available: Yes (Solved).
Source: Intuit Community forum.

sales of product income: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

Support for credit sales
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Error Recovery for credit sales [Canada]
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