Seeing duplicate transactions?



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Seeing duplicate transactions?


QB Issue Resolution:

Sometimes, we do end up with duplicate transactions due to issues on the bank side or the way we fetch data for transactions that change date and/or descriptions within your bank’s website.  We’re confident that we can detect these duplicates better as we improve our algorithms.  In the meantime, you can manually exclude these duplicates.

Here’s how:

1. Click on the Transactions tab.
2. Find the duplicate transaction in the table, then click the tiny triangle on the right side of the row.
3. In the expanded detail select the checkbox to Exclude this transaction.
4. Click Save.
Note: Multiple transactions can be excluded at once.
In the table, check the box to the left of each transaction that you want to exclude. At the top of the table (and below the graph), click Exclude.

Resolution for Issue 'Seeing duplicate transactions?' available: Yes (Solved).
Source: Intuit Community forum.

Seeing duplicate transactions?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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