QB Issue Resolution:

SMS Text Mobile Access for QuickBooks Online
Answer ID: 4497

If you are receiving unwanted text messages, you can stop them by responding to the text message with the word STOP in all caps.

Great news! Now you can catch up on all your QuickBooks Online activities while on the run. All you need is an SMS-enabled mobile phone and you’re good to go.

To register for SMS Mobile Access:

Choose Company > Text Messaging Setup.
Enter your mobile number.
Click to select the terms of service checkbox.
Click Activate.

Now you just need to reply to the text you’ll get from QBO; reply instructions will be in the text message. When your registration is successful, you’ll receive another text message.

SMS message setup screen

Mobile Access Commands:

After you’re registered, you can send commands by SMS text to 917.300.0111.
Text us: Get this in response!
@qbo View a list of commands
@qbo todo Email Lisa Add “Email Lisa” to the Messages and Tasks section on the Home page
@qbo last View your most recent transactions

@qbo customer John

@qbo John
View John’s name, location and phone number
@qbo bal View your QBO bank balance
@qbo bal checking View the balance for the account named checking
@qbo dueinv View invoices that are due in the coming week
@qbo duebills View bills that are due in the coming week

Changing Mobile Settings

To change your mobile settings and see the command list:

Choose Company > Text Messaging Setup.
From here you can see your mobile number and click deactivate to stop receiving texts.
After you’ve deactivated, you can re-activate on this or another mobile number by entering the number and sending the text invitation.

Push Notifications:

You can set up the following text message notifications to be pushed to your phone, and each can be requested to be sent daily, weekly, monthly, quarterly or yearly:

Invoices Due
Bills Due
Bank Balances

Note: You can only use one mobile number for each QuickBooks Online company. Similarly, you can’t get alerts from multiple companies to one mobile number.

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Answer ID 4497
Products QuickBooks Online Basic
QuickBooks Online Edition
QuickBooks Online Simple Start
QuickBooks Online Essentials
QuickBooks Online Plus
QuickBooks Online Simple Start (H)
QuickBooks Online Essentials (H)
QuickBooks Online Plus (H)
Categories Using This Product
Date Created 03/03/2011 08:38 AM
Date Updated 04/07/2015 02:20 PM
Allow Crawling? Yes

Resolution for Issue 'SMS Text Mobile Access for QuickBooks Online.' available: Yes (Solved).
Source: Intuit Community forum.

SMS Text Mobile Access for QuickBooks Online.: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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