QB Issue Resolution:
I’m seeing that there are 32 overdue invoices, and two statements. I don’t see where there are 65 overdue invoices.
Please note that the program doesn’t generate one statement per invoice. If there are multiple open invoices for a parent customer and their sub-customers, all of those invoices are included in one statement under the parent customer. You can see the invoices included by following these steps:
- From the screen in the second photo, check off the statement you’d like to view.
- At the bottom of the page, click Print or Preview.
- You’ll now see a preview screen with multiple invoices listed under each statement.
Resolution for Issue 'Statements including sub-customers' available: Yes (Solved).
Source: Intuit Community forum.
Statements including sub-customers: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.Support for Invoice
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Error Recovery for Invoice [Canada]
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