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We have identified an issue where users are unable to edit employees. Clicking on the edit pencil icon after selecting the employee causes a spinning wheel to appear and the screen doesn’t get past that point.

Our engineers […]

Resolution for '1170104 issue: 'Unable to edit Employees, page not loading due to continuous loading circle' available: Yes.

The 1170104 issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the 1170104 issue yourself by looking for a resolution described in the article. If it is a complex 1170104 issue or you are unable to solve the issue, you may contact us by clicking here or by using other 1170104 support options.

For more information about resolving issues related to 1170104 in Quickbooks/QBO or to get support for the issue 'Unable to edit Employees, page not loading due to continuous loading circle', click the link below: