We have reports of a behavior impacting a small percentage of Intuit Online Payroll customers.  Users trying to sign in to paycheckrecords.com get this error: “HTTP Status 500 exception” on URL www.paycheckrecords.com/login/iamlogin.jsp

Our engineering team is evaluating the issue.

Resolution for '1180999 issue: 'I’m getting an error “HTTP Status 500 exception on URL www.paycheckrecords.com/login/iamlogin.jsp” when logging into Intuit Online Payroll.' available: Yes.

The 1180999 issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the 1180999 issue yourself by looking for a resolution described in the article. If it is a complex 1180999 issue or you are unable to solve the issue, you may contact us by clicking here or by using other 1180999 support options.

For more information about resolving issues related to 1180999 in Quickbooks/QBO or to get support for the issue 'I’m getting an error “HTTP Status 500 exception on URL www.paycheckrecords.com/login/iamlogin.jsp” when logging into Intuit Online Payroll.', click the link below: