If you are experiencing this issue, click here to let us know and to receive updates as we work to fix it!

We’ve identified an issue that’s impacting a small percentage of QuickBooks Online users.  Users that attempt to use a rectangular logo on Online Invoice won’t be able to […]

Resolution for '1213561 issue: 'I am trying to use my rectangular logo on my Online Invoices in QuickBooks Online and the logo is being scaled to a square on the Online Invoice email.' available: Yes.

The 1213561 issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the 1213561 issue yourself by looking for a resolution described in the article. If it is a complex 1213561 issue or you are unable to solve the issue, you may contact us by clicking here or by using other 1213561 support options.

For more information about resolving issues related to 1213561 in Quickbooks/QBO or to get support for the issue 'I am trying to use my rectangular logo on my Online Invoices in QuickBooks Online and the logo is being scaled to a square on the Online Invoice email.', click the link below: