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We have identified an issue that is impacting a small percentage of QuickBooks Online users.  When users attempt to view attachments from the Expense Transactions page, the attachments will not display.

We apologize for […]

Resolution for '1213824 issue: 'When I try to view attachments on the Expense Transactions page in QuickBooks Online, the attachments will not display.' available: Yes.

The 1213824 issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the 1213824 issue yourself by looking for a resolution described in the article. If it is a complex 1213824 issue or you are unable to solve the issue, you may contact us by clicking here or by using other 1213824 support options.

For more information about resolving issues related to 1213824 in Quickbooks/QBO or to get support for the issue 'When I try to view attachments on the Expense Transactions page in QuickBooks Online, the attachments will not display.', click the link below: