This error 15241 happens when the payroll update did not complete successfully. This occurs if the QuickBooks File Copy Service (FCS) is disabled.

Since you’re not able to click anything within QuickBooks, let’s go ahead and end all QuickBooks applications and processes that are running:

  1. Go to your Task Manager.
  2. Highlight all applications […]

Resolution for '15241 issue: 'What is error code 15241 and how do I fix it? I’m running Quickbooks Pro 2015?' available: Yes.

The 15241 issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the 15241 issue yourself by looking for a resolution described in the article. If it is a complex 15241 issue or you are unable to solve the issue, you may contact us by clicking here or by using other 15241 support options.

For more information about resolving issues related to 15241 in Quickbooks/QBO or to get support for the issue 'What is error code 15241 and how do I fix it? I’m running Quickbooks Pro 2015?', click the link below: