The Item(s) you use control the flow of the data to the accounts.

The Donation is not an Income item if you need to hold it as a Liability. That is a different type of Donation, such as “Restricted Funds as Unearned Revenue.”

Change the item on the Sales Receipt or Invoice […]

Resolution for '2 deposit issue: 'How ‘customer’ donation in undeposited funds (going 2 deposit to bank account) needs to show in funds held liability account register?' available: Yes.

The 2 deposit issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the 2 deposit issue yourself by looking for a resolution described in the article. If it is a complex 2 deposit issue or you are unable to solve the issue, you may contact us by clicking here or by using other 2 deposit support options.

For more information about resolving issues related to 2 deposit in Quickbooks/QBO or to get support for the issue 'How ‘customer’ donation in undeposited funds (going 2 deposit to bank account) needs to show in funds held liability account register?', click the link below: