The issue is that the 2013 program is not Windows 10 compatible.
Resolution for '2013 program issue: 'Installation issues with QB 2013' available: Yes.
The 2013 program issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the 2013 program issue yourself by looking for a resolution described in the article. If it is a complex 2013 program issue or you are unable to solve the issue, you may contact us by clicking here or by using other 2013 program support options.
For more information about resolving issues related to 2013 program in Quickbooks/QBO or to get support for the issue 'Installation issues with QB 2013', click the link below: