I suggest you stop trying to print on preprinted forms and send them back to Intuit for a refund.

They are not required and Intuit should have informed you of that, especially with the issues you’re seeing.

Instead, choose the option to print to plain paper.  All copies of the W-2s and […]

Resolution for '2017 issue: 'Have the W-2 pre-printed forms been revised to print correctly for 2017?' available: Yes.

The 2017 issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the 2017 issue yourself by looking for a resolution described in the article. If it is a complex 2017 issue or you are unable to solve the issue, you may contact us by clicking here or by using other 2017 support options.

For more information about resolving issues related to 2017 in Quickbooks/QBO or to get support for the issue 'Have the W-2 pre-printed forms been revised to print correctly for 2017?', click the link below: