You’ll be able to record this amount as a bad debt. Please see the following steps:

  1. Go to the Customers menu and click Receive Payments.
  2. Select the name of the customer from whom you incurred the bad debt.
  3. Leave the amount field at 0.00.
  4. Click on the line item that will not be paid […]

Resolution for '25 cents issue: 'Customer underpaid by 25 cents. What’s the easiest way to account for it without making the customer pay?' available: Yes.

The 25 cents issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the 25 cents issue yourself by looking for a resolution described in the article. If it is a complex 25 cents issue or you are unable to solve the issue, you may contact us by clicking here or by using other 25 cents support options.

For more information about resolving issues related to 25 cents in Quickbooks/QBO or to get support for the issue 'Customer underpaid by 25 cents. What’s the easiest way to account for it without making the customer pay?', click the link below: