If you still have desktop installed, or can access desktop at a friends using your back up file, export the customer list from there

The 5K is a data handling limitation that I think, think has to do with server time and bandwidth usage – no way around it.

A real pain […]

Resolution for 'access desktop issue: 'If more than 5000 customers cannot export. No filters to reduce the list. Created date doesn’t reduce.Worked 2 months ago.Must have for Constant Contact. Serious problem' available: Yes.

The access desktop issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the access desktop issue yourself by looking for a resolution described in the article. If it is a complex access desktop issue or you are unable to solve the issue, you may contact us by clicking here or by using other access desktop support options.

For more information about resolving issues related to access desktop in Quickbooks/QBO or to get support for the issue 'If more than 5000 customers cannot export. No filters to reduce the list. Created date doesn’t reduce.Worked 2 months ago.Must have for Constant Contact. Serious problem', click the link below: