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access payroll: Why can I no longer access Payroll on QuickBooks 2014 for MAC?

chris, once support for QB products is discontinued, you can no longer use their payroll programs.

https://community.intuit.com/articles/1436404-quickbooks-desktop-discontinuation-faq-for-payroll

Resolution for 'access payroll issue: 'Why can I no longer access Payroll on QuickBooks 2014 for MAC?' available: Yes.

The access payroll issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the access payroll issue yourself by looking for a resolution described in the article. If it is a complex access payroll issue or you are unable to solve the issue, you may contact us by clicking here or by using other access payroll support options.

For more information about resolving issues related to access payroll in Quickbooks/QBO or to get support for the issue 'Why can I no longer access Payroll on QuickBooks 2014 for MAC?', click the link below:

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access payroll: I click “Turn on Payroll” and receive the message “We’re sorry. You cannot access this feature”. How do I resolve this?

I can see on the back end you are a custom user on this file, you do need to be a company admin to access payroll. You will need to reach out to the Master Admin of the file to change your access.

Resolution for 'access payroll issue: 'I click “Turn on Payroll” and receive the message “We’re sorry. You cannot access this feature”. How do I resolve this?' available: Yes.

The access payroll issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the access payroll issue yourself by looking for a resolution described in the article. If it is a complex access payroll issue or you are unable to solve the issue, you may contact us by clicking here or by using other access payroll support options.

For more information about resolving issues related to access payroll in Quickbooks/QBO or to get support for the issue 'I click “Turn on Payroll” and receive the message “We’re sorry. You cannot access this feature”. How do I resolve this?', click the link below:

Details