You may want to ask this question of tech support. This is a user to user forum made up of volunteer users like yourself. We don’t have access to any records nor do we know what is in development until it’s released.

Resolution for 'access to any record issue: 'Invoices are going to my customers junk mail folders. It is not satisfactory that I have to tell them to check their junk mail – it is time consuming & unprofessional' available: Yes.

The access to any record issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the access to any record issue yourself by looking for a resolution described in the article. If it is a complex access to any record issue or you are unable to solve the issue, you may contact us by clicking here or by using other access to any record support options.

For more information about resolving issues related to access to any record in Quickbooks/QBO or to get support for the issue 'Invoices are going to my customers junk mail folders. It is not satisfactory that I have to tell them to check their junk mail – it is time consuming & unprofessional', click the link below: