You will have to contact intuit, this is a user community and we can not access your account or case numbers

Resolution for 'access your account issue: 'My case number is xxxxxxxxx. Kindly update me the status' available: Yes.

The access your account issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the access your account issue yourself by looking for a resolution described in the article. If it is a complex access your account issue or you are unable to solve the issue, you may contact us by clicking here or by using other access your account support options.

For more information about resolving issues related to access your account in Quickbooks/QBO or to get support for the issue 'My case number is xxxxxxxxx. Kindly update me the status', click the link below: