You will have to contact support.  We don’t have access to that type of service.

 

 

 

 

Resolution for 'accidentally purchased issue: 'I accidentally purchased the self-employed subscription. I purchased the online essentials subscription and canceled the self-employed. I need a refund on self-employed' available: Yes.

The accidentally purchased issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the accidentally purchased issue yourself by looking for a resolution described in the article. If it is a complex accidentally purchased issue or you are unable to solve the issue, you may contact us by clicking here or by using other accidentally purchased support options.

For more information about resolving issues related to accidentally purchased in Quickbooks/QBO or to get support for the issue 'I accidentally purchased the self-employed subscription. I purchased the online essentials subscription and canceled the self-employed. I need a refund on self-employed', click the link below: