You can’t backup the online version.

Just give your account access as an accountant to your online file.

Resolution for 'account access issue: 'How do I send my accountant a copy of my company file at tax time, given that my accountant uses Quickbooks Desktop and I do not have a Windows to run Internet Explorer?' available: Yes.

The account access issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the account access issue yourself by looking for a resolution described in the article. If it is a complex account access issue or you are unable to solve the issue, you may contact us by clicking here or by using other account access support options.

For more information about resolving issues related to account access in Quickbooks/QBO or to get support for the issue 'How do I send my accountant a copy of my company file at tax time, given that my accountant uses Quickbooks Desktop and I do not have a Windows to run Internet Explorer?', click the link below: