Thanks for asking in the Community.

I want to make sure that you’re getting the best help with your refund concerns.

Billing and all other Intuit Account concerns can’t be done in the Community, because this requires pulling up of your account. I’d recommend reaching out to our customer support representatives.

  1. Go to this link: 

Resolution for 'Account concerns issue: 'Quarterly subscription refund?' available: Yes.

The Account concerns issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the Account concerns issue yourself by looking for a resolution described in the article. If it is a complex Account concerns issue or you are unable to solve the issue, you may contact us by clicking here or by using other Account concerns support options.

For more information about resolving issues related to Account concerns in Quickbooks/QBO or to get support for the issue 'Quarterly subscription refund?', click the link below: