You’ll need to edit each transactions involved to undo the entire reconciliation. Here’s how:

 

  1. Click the Gear icon at the top and select Chart of Accounts. 
  2. Locate and select the account involved and click View Register. 
  3. Change the transaction’s tagging. From R to C under the check column.
  4. Click Save. 

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Resolution for 'account involved issue: 'I deleted/voided a transfer between 2 accounts, 1 that was already reconciled, this caused a discrepancy. How can I undo a reconciliation from the other acct?' available: Yes.

The account involved issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the account involved issue yourself by looking for a resolution described in the article. If it is a complex account involved issue or you are unable to solve the issue, you may contact us by clicking here or by using other account involved support options.

For more information about resolving issues related to account involved in Quickbooks/QBO or to get support for the issue 'I deleted/voided a transfer between 2 accounts, 1 that was already reconciled, this caused a discrepancy. How can I undo a reconciliation from the other acct?', click the link below: