You can do this in qbo. Is she the master admin?  You will need to ask her to transfer that.

Gear>manage users.

Resolution for 'account Jenah Wilson issue: 'I am the new Practice Manager for River Region Psychiatry (taxid: xxxxxxxxx) and I need to have the previous person taken off the account Jenah Wilson (Haynes).' available: Yes.

The account Jenah Wilson issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the account Jenah Wilson issue yourself by looking for a resolution described in the article. If it is a complex account Jenah Wilson issue or you are unable to solve the issue, you may contact us by clicking here or by using other account Jenah Wilson support options.

For more information about resolving issues related to account Jenah Wilson in Quickbooks/QBO or to get support for the issue 'I am the new Practice Manager for River Region Psychiatry (taxid: xxxxxxxxx) and I need to have the previous person taken off the account Jenah Wilson (Haynes).', click the link below: