We wouldn’t know that answer.  We don’t have access to acct., details.

Resolution for 'account keep issue: 'Why does my account keep getting cancelled?' available: Yes.

The account keep issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the account keep issue yourself by looking for a resolution described in the article. If it is a complex account keep issue or you are unable to solve the issue, you may contact us by clicking here or by using other account keep support options.

For more information about resolving issues related to account keep in Quickbooks/QBO or to get support for the issue 'Why does my account keep getting cancelled?', click the link below: