I can help you properly record the vendor refund for your duplicate payment.

Did your vendor issued you a check for the refund? If so, you’ll just need to record a deposit for the vendor check:

  1. Go to the Banking menu, then choose Make Deposits on the drop-down selection.
  2. If the […]

Resolution for 'Account Payable account issue: 'I have paid a vendor twice for the same invoice. They have issued a refund. How to I record this properly?' available: Yes.

The Account Payable account issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the Account Payable account issue yourself by looking for a resolution described in the article. If it is a complex Account Payable account issue or you are unable to solve the issue, you may contact us by clicking here or by using other Account Payable account support options.

For more information about resolving issues related to Account Payable account in Quickbooks/QBO or to get support for the issue 'I have paid a vendor twice for the same invoice. They have issued a refund. How to I record this properly?', click the link below: