They will not restore the 50% on an old acct.  That is only for new accts.  And you will need to contact them regarding any codes.  This is a user-to-user forum.

Resolution for 'account restored issue: 'You were going to give me a discount code for quickbooks self employed plus TurboTax filling. I never received it. May I have my old account restored with 50% rate I had?' available: Yes.

The account restored issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the account restored issue yourself by looking for a resolution described in the article. If it is a complex account restored issue or you are unable to solve the issue, you may contact us by clicking here or by using other account restored support options.

For more information about resolving issues related to account restored in Quickbooks/QBO or to get support for the issue 'You were going to give me a discount code for quickbooks self employed plus TurboTax filling. I never received it. May I have my old account restored with 50% rate I had?', click the link below: