A littleĀ  more detail would help

QB works on item names, so the name has to be different, that also means the account that name posts to can be different and of course the description too

Resolution for 'account that name posts issue: 'How do you categorise an income or expense that have similiar descriptions but aren;t the same without changing all? Rules are not working' available: Yes.

The account that name posts issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the account that name posts issue yourself by looking for a resolution described in the article. If it is a complex account that name posts issue or you are unable to solve the issue, you may contact us by clicking here or by using other account that name posts support options.

For more information about resolving issues related to account that name posts in Quickbooks/QBO or to get support for the issue 'How do you categorise an income or expense that have similiar descriptions but aren;t the same without changing all? Rules are not working', click the link below: