There are a few possible reasons why an accountant user can’t access the client’s file. It could be that:
- The account is not yet added to the company file
- The invitation email was not accepted yet
- The accountant’s login is damaged or corrupted
- Browser-related issues
If you haven’t done the first […]
Resolution for 'accountant log issue: 'Why my accountant can’t sign in the account?' available: Yes.
The accountant log issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the accountant log issue yourself by looking for a resolution described in the article. If it is a complex accountant log issue or you are unable to solve the issue, you may contact us by clicking here or by using other accountant log support options.
For more information about resolving issues related to accountant log in Quickbooks/QBO or to get support for the issue 'Why my accountant can’t sign in the account?', click the link below: