Pro is the entry level program.
You need to have bought Accountant, not Pro, to have the Accountant Tools. Or, someone with the Accountant license or a Pro Advisor status, is given a Username in your file as External Accountant; then logs into your file at your office and sees the […]
Resolution for 'accountant program issue: 'I accountant menu option missing' available: Yes.
The accountant program issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the accountant program issue yourself by looking for a resolution described in the article. If it is a complex accountant program issue or you are unable to solve the issue, you may contact us by clicking here or by using other accountant program support options.
For more information about resolving issues related to accountant program in Quickbooks/QBO or to get support for the issue 'I accountant menu option missing', click the link below: