Accountant role: Users can’t access Income Tracker. I create a new user, grant access to Income Tracker and still “Access Denied”.Support can’t fix it. What gives?
We’ll need to identify what’s causing this issue to happen on your end. Let’s try creating a new user and choose the External Accountant role. This will help us identify if the problem is coming from QuickBooks. If this works, you can use this workaround temporarily while we’re still identifying […]
Resolution for 'Accountant role issue: 'Users can’t access Income Tracker. I create a new user, grant access to Income Tracker and still “Access Denied”.Support can’t fix it. What gives?' available: Yes.
The Accountant role issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the Accountant role issue yourself by looking for a resolution described in the article. If it is a complex Accountant role issue or you are unable to solve the issue, you may contact us by clicking here or by using other Accountant role support options.
For more information about resolving issues related to Accountant role in Quickbooks/QBO or to get support for the issue 'Users can’t access Income Tracker. I create a new user, grant access to Income Tracker and still “Access Denied”.Support can’t fix it. What gives?', click the link below: