It might be your access have been modified.

 

Here’s how to modify:

  1. Click the Gear icon.
  2. Under Your Company, select Manage Users.
  3. In the USER TYPE column, make sure it indicates you as the Master Admin.

 

 

However, if your name indicated as a Standard user, you’ll have to contact the […]

Resolution for 'Accountant tab issue: 'I’m Master admin and owner. When I go to My Accountant tab, says I don’t have access. I’m suppose to have access to everything.' available: Yes.

The Accountant tab issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the Accountant tab issue yourself by looking for a resolution described in the article. If it is a complex Accountant tab issue or you are unable to solve the issue, you may contact us by clicking here or by using other Accountant tab support options.

For more information about resolving issues related to Accountant tab in Quickbooks/QBO or to get support for the issue 'I’m Master admin and owner. When I go to My Accountant tab, says I don’t have access. I’m suppose to have access to everything.', click the link below: