Have your old accountant remove you from her wholesale billing. Then you will see on your file that you are on a free trial for one month. It will show as a reminder on your homepage.  Click that to get your new pricing and to pay for it directly.

Resolution for 'accountants account issue: 'We use QuickBooks Online through an accountant’s account. We are no longer using the accountant. How do I move our data to our own account? Can I do it on a Mac?' available: Yes.

The accountants account issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the accountants account issue yourself by looking for a resolution described in the article. If it is a complex accountants account issue or you are unable to solve the issue, you may contact us by clicking here or by using other accountants account support options.

For more information about resolving issues related to accountants account in Quickbooks/QBO or to get support for the issue 'We use QuickBooks Online through an accountant’s account. We are no longer using the accountant. How do I move our data to our own account? Can I do it on a Mac?', click the link below: